Specializing in docs-as-code implementation and automated documentation systems. Building documentation workflows that enhance user learning while reducing maintenance overhead—a full stack writer bridging the gap between complex systems and human understanding.
Case Studies
XOPS
Senior Content Designer • Nov 2023 - Present
Advanced documentation automation reduced manual work by 60%
Swell ecommerce
Director of Technical Content • Apr 2021 - Oct 2023
How strategic content design reduced customer support burden by 20%
JupiterOne
Documentation Product Manager • Jan 2023 - Sept 2023
Documentation-as-code transformation in one quarter
Work Experience
Testimonials
"Collier constantly impressed me with his proactive nature and get-shit-done attitude. He didn't just look at this as "tech writing", but rather as building a system to provide guidance and support to our users. I love that."
"Collier brings a unique blend of humor and expertise to his content, ensuring that intricate details are both clear and engaging. You can bet that I'm hoping we end up working together again in the near future!"
Writings
Personalization strategies that power ecommerce growth | Vercel
An in-depth analysis of ecommerce personalization strategies written for Vercel.
How Fluid compute works on Vercel | Vercel
Technical breakdown of Fluid compute, Vercel's new computing model; co-authored with Vercel's Compute Product Manager.
Connect
Feel free to reach out: hello@collierkirkland.com